Refund policy

Return window
Returns accepted within [X] days of delivery for eligible items in original condition and packaging. Contact: [email] with order number.

Non-returnable items

• Custom commissions and personalized prints.

• Gift cards.

• Items marked final sale.
  (Subject to mandatory consumer rights in your region.)

Damaged or wrong item
Report within 48 hours of delivery with photos of the item and packaging. We’ll arrange a replacement or refund.

Process

1. Email [email] to request authorization.

2. We’ll provide instructions and return address/label (if applicable).

3. After inspection, we’ll approve a refund to your original payment method (minus shipping unless the item was defective).

Exchanges
If you need a different size or frame, initiate a return and place a new order once refunded.

Late or missing refunds
Check your bank/processor; then contact us at [email].